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About

What I can help with

Support, troubleshooting, and clear step-by-step fixes.
Rule enforcement, dispute resolution, and de-escalation.
Staff guidance, escalation handling, and consistency checks.

Moderation Tech Support Staff Oversight Community Safety Art Wellbeing

Past experience

Handled reports, rule enforcement, and case reviews with consistent fairness.
De-escalated arguments quickly and fairly, prioritising safety and clarity.
Supported staff by documenting outcomes and spotting repeat issues early.

Resolved common issues with clear steps, reducing repeated complaints.
Separated setup problems from genuine bugs and escalated correctly.
Helped other supports by pooling our knowledge together.

Managed staff structure, expectations, and day-to-day operations.
Improved workflow by clarifying responsibilities, boundaries, and escalation paths.
Ensured decisions stayed consistent and appropriately documented.

Extra & Contact

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